I had put off going to dentist all year. But Dec was coming close. I called and they understood and got me in quickly. Office staff is very friendly. Eager to please, and when I said I hate sound of the drill L they gave me noise cancelling headphones and I listened to xmas music insted of drill. Really big yeah! I needed a crown and they took good care of me. Highly recommend and have already my Mom wants to have her next apt here.