Gloria, the dental hygienist, was great! She kept me informed throughout the cleaning and let me know what she was about to do before she did it. She inquired about my other health issues (and was up to date on what they were).
After the cleaning, Dr. Chen came in and examined my teeth. He explained a couple of problem areas I had and recommended an endodontist (root canal specialist), as there was a shadow on the x-ray which could warrant further investigation.
All in all, I am more than satisfied with the care I receive from this dental practice - every time I go.