From making my appt over the phone, to checking in and out, EVERY person was kind and welcoming in your office. I was treated by Katie (Last name started with Von). She was amazing from the minute she called me from the waiting room. I was nervous, she called me and answered my questions. She was patient with me, knowledgeable (everything she told me was accurate and she prepared me for what would happen after the treatment) and she was kind and comforting. I am in healthcare and know what a rare combination those qualities are in a person and I am grateful to have had her that day. I called my sister and 2 friends and told them they had to go to Derick because of Katie and your staff, Thank you!!!