97.3% would refer friends and family to us

4 stars Customer since 2016

The people that work there are so nice. I love the new esthetician, Jamie, and Dr Kates is really kind to work with. She wants to give you what you are looking for and answer every question you have.

1 stars Customer since 2013

I am unhappy about the new billing procedure. I felt forced to sign a release to have them use my credit card to pay bills. Dr. Kates did say she would flag my file and have the office phone me for approval of the charge. I will see how that works out. The $50 charge to have bills sent to the house is ridiculous. My only other option would be to change doctors and I would hate to have to do that. My scoring is low because of this. Dr. Kates, as a doctor, would receive the highest score.

5 stars Customer since 2012

My favorite medical team. My former team was John Hopkins; Dr. Kates and her team are better in all aspects.

5 stars Customer since 2017

Very kind and friendly staff. Dr. Kates has a caring demeanor, takes her time to talk and explain procedure, very thorough and professional.

5 stars Customer since 2017

Dr. Kates gave me the most thorough total body skin I have ever had, and I have had a number of dermatologists over the years. I have the it most confidence in Dr. skates now, after my first appointment with her, and I will continue to see her so long as I live in this area.

5 stars Customer since 2012

When something requires treatment she is quick to act and always follows up. I have confidence in her.

5 stars Customer since 2016

Excellent as always

5 stars Customer since 2014

Dr. Kates is a excellent doctor. She made me feel very welcome.

5 stars Customer since 2014

I would like to say, everyone was helpful, courteous, and Dr. Kates was gentle and very caring to my needs.

5 stars Verified customer

Great experience. Terri got me in that day. Dr. Kates made a brilliant diagnosis, and I am well on my way to healing and extensive burn that had resisted other medications.

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