98.0% would refer friends and family to us

5 stars Verified customer

about 3 years ago visited this practice with a current patient, and was very impressed. Immediately made an appointment a few weeks later -- a great first experience! transferred my records from my "old" dermatologist right after. Rick has been my go-to physician (a nurse practioner who is awesome!) and all staff have been so nice and professional. I have bought some recommended products, and again very pleased. as stated below re "overall feedback" I have and will recommend Lisa Kates' practice IN A HEARTBEAT (top of the scale)

-- Bonnie M., Bowie MD

5 stars Customer since 2018

Dr. Kates and her staff are very knowledgeable and friendly. Always a good experience.

5 stars Customer since 2021

Was very pleased with my experience with Dr Kates

5 stars Customer since 2016

Another great visit to Dr. Kates office! Rick was awesome as usual and is always a pleasure to see! He is very professional and thorough with his exam but like all of my other visits he was very pleasant and has a great sense of humor! Despite the office being busy his exams are always very comprehensive and I never feel rushed! Great visit as a usual! Keep up the great work!

4 stars Verified customer

My overall visit was great. Rick was professional, knowledgeable, understanding and has a great "bed-side" manner. I was stressed walking into this appointment and he gave me the information and understanding needed to ease that stress.

My only criticism is with the receptionist. She should not ask people why they are there to see the doctor while other people are present in the waiting room. My reason was sensitive to me and I did not want to share that with strangers.

5 stars Customer since 2013

Visit overall was very professional, wait time minimal, exam very through, just a pleasant experience. I left feeling relieved that that my skin issues were under control.

5 stars Verified customer

Rick Brown PA and the MA who first interviewed my husband were courteous and accommodating. Rick was very good in his diagnosis. Glad our Nurse Practioner referred us to this office for dermatology.

5 stars Verified customer

Dr Kates is very thorough and knowledgeable. I totally trust her and regular visits are keeping my skin cancer occurrences at bay. The only drawback is the paper gowns they give you for total body exams. An actual cloth gown would make the entire patient experience much better.

5 stars Verified customer

I had a wonderful experience as always with Rick and his very nice assistant I don't have her name but she was very sweet and nice Rachel at the front desk was wonderful I don't ride on elevators alone and she came down to get me not only that I left my mask in the car and she got me a mask she's wonderful thank you for a wonderful staff I wouldn't go any place else and Rick leaves no stone unturned a good thing

5 stars Customer since 2018


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