The staff is so hilarious. Even while I waited (because I was raised being on time your late) they are so friendly and a joy to be around. The environment is relaxing. You actually feel like a long time customer whether if it's your first time or one of many. I do have to brag on Jen though. She is understanding, professional, personable, and a true joy. Her knowledge and compassion has helped me so much. I am truly grateful for her help. I even have her help a very special person in my life...my wife. If I am willing to have Jen help her I would recommend Jen and any person there to anyone. It is a top class business with top class people there.