I give Tahylor, my stylist 5 stars+. She is wonderful and I always love my cut.
I give my experience with the reception staff 1 star. Every time I've come in, they act like they are doing me a favor to be checking me in or taking my payment. Yesterday I stood at the reception desk for 2 min immediately in front of both of the people working before they even acknowledged my presence, while they scrolled through instagram. They only acknowledged me when I finally said, "excuse me". Walking into the salon and having this kind of an experience sets an unwelcoming and unprofessional tone that undermines great stylists like Tahylor.