177 Post St
Second Floor
San Francisco, CA 94108

Mon: Closed

Tue - Wed: 9:00AM - 6:00PM

Thu: 9:00AM - 7:00PM

Fri: 9:00AM - 6:00PM

Sat: 9:00AM - 5:00PM

Sun: Closed

96.9% would refer friends and family to us

5 stars Customer since 2000

As usual excellent job by Sam. His attention to details and his professionalism sets him apart from everyone else I have seen before coming to diPietro Todd.

5 stars Customer since 2002

Courteous staff, awesome color by Maclaine - Thank you!

5 stars Customer since 2017

Kohl is amazing. Besides cutting hair correctly she is funny, engaging ( without being bothersome ) and

truly interested in getting whst I want accomplished. You’re lucky to have her.

Greg

5 stars Customer since 2003

Simon gave me the best haircut ever .

He is a fantastic stylist with extremely skillful haircutting techniques .

5 stars Customer since 1999

Peter is the best there is. I should know..... I have been having my hair cut by him since 1972. :)

5 stars Customer since 2017

Amber was amazing, generous, and skillful. i am so grateful for her and the entire staff's hospitality and support. i couldn't possibly recommend amber or the salon with any more passion or praise.

5 stars Verified customer

Perfect cut!

5 stars Customer since 2017

Lacey was exceptional!! She took extra time to deliver the best cut possible, and was of course very pleasant and professional.

5 stars Customer since 2017

Simon is truly spectacular.

5 stars Customer since 2007

Jason is always the best.

But...there was a woman, long black hair maybe Indian, that was short and rude with me. I wanted to buy a brush, same as Jason styled me with.I described it and she said she had no idea what I was talking about. She started to ring me up and again I said that I wanted the brush and Jason said you have it. She became even more annoyed with me . She tried to sell me a completely different brush she said was the same thing??? How would she know if she didn’t even know what brush i was referring to? Then she asked for the third time if I wanted cash back? I told her that I wanted the brush. I had to go back to Jason interrupt him and his client to ask about the brush. At that point he figured out that you don’t carry them anymore and gave me the name and model and where else I could find it.

If she had a clue about how to treat clients she would have taken a look at the brush for me or politely said she wasn’t sure they carried it but woul check when Jason was free a simply called me! I had to ask why she was so annoyed and she rolled her eyes at me and sighed asking again if I wanted cash back. This whole interaction made me feel like garbage. One of those attitudes that makes you wonder why you hired her and why she would want a job dealing with people. It’s her job to be pleasant to clients and if sh can’t do that she shouldn’t be working at the salon. I don’t care if it’s 9AM . I have to be nice and do my job at 9AM and so should she. A little patience and pleasantness goes a long way and she might like her jab if she had a better attitude. I hope you don’t write this off as her having a bad day because three days later I’m still disappointed in the way she treated me. Hopefully you take this as an opportunity to help her and the salon out.

diPietro Todd- Union Square replied:

Emily, Thank you for your feedback. We are terribly sorry to hear about your experience. We have spoken to our front desk team and discussed with them what could have been handled differently. Please know that we are fully committed to providing top notch customer service to all of our clientele, from start to finish. We look forward to your next visit at our salon!

Also in San Francisco

Dental

Gentry Dentistry

5 stars 238 reviews

Very professional and friendly service! Recommend for anyone in the Financial District that doesn't want to trek outside for routine cleanings.
Read More …

Dental

Dr. Lauren Hebel

5 stars 361 reviews

Dr Hebel has such enthusiasm for her work! Her gentle caring approach is wonderful and she really listens when you talk. She truly wants you to have the best results. I trust her completely and would recommend her to anyone!!
Read More …