This was my daughter's second visit. They have made her feel so comfortable. We are both greeted. A dentist can be a scary place. My daughter has noise issues, so she is tentative. However, they adjust so she is fine with it all. They are all so nice to her. I really appreciate them all! Lisa is my favorite, she understands its not about flossing and getting everything done right now, it's about a relationship with my daughter for future teeth health.