3021 Davis Road # 2
Fairbanks, AK 99709

Mon - Fri: 8:00AM - 5:30PM

Sat - Sun: Closed

90.0% would refer friends and family to us

2 stars Verified customer

My GMC Diesel Truck began stalling shortly aftern starting in the morning. The frequency of stalling was reduced after I changed fuel filter. However it resumed. I took it to Diesel Doctor an they tested fuel system and thought the problem was a failing PMD (Pump mounted Driver). The would replace it for $905. I chose not to do that since I new I could order a PMD onlne for about $300. I purchased one on Ebay for $220. Since the Diesel Doctor Diagnosis the truck has not stalled one single time and I have not yet installed the new PMD. So I think they misdiagnosed the problem and accidentally fixed the unknown problem while testing the fuel system. I assume somehow air was getting into the line leading to the engine stalling. Also the quote on replacing the PMD was way out of line of the actual cost of replacing it, a 15 minute job at most. I can give Diesel Doctor credit for having the truck for one day and not keeping it overnight. Cost of diagnosis was $259 and I think maybe this was a bit high. But they did go ahead and do general look over of the vehicle, which I had not asked them to do, but also not asked them to do. They identified some problems I was not aware of.

5 stars Verified customer

Everyone was so friendly and knowledgeable. Thank you for the great service!

5 stars Verified customer

Great service.

1 stars Verified customer

They over charge and are happy about it and think it is justified due to profitability. This is the last place I would take my truck to.

5 stars Verified customer

My block heater ignited at 30 below & I had to tow my car to Deisel Dr. for repairs. They got my car into their warm garage and warmed it up and repaired it right away.

5 stars Verified customer

Our experience was great. The people (all of them) were professional and very interested in customer service. Thank you so much. We will be back!

5 stars Verified customer

Thanks for repairing the starter on the Ford F250 in a timely manner. I will keep you in mind for the next time I need repairs. THANKS AGAIN FOR YOUR SERVICE.

David

5 stars Verified customer

Every time I deal with this firm, I am thankful that I have such a great place to take my vehicle. Knowledgeable service and customer satisfaction just doesn't get any better than this.

5 stars Verified customer

Excellent service, very professional, completed job in a timely manner, and there were no faults with the repairs. I highly recommend this shop

1 stars Verified customer

From the beginning of my services it was great and I requested a service that was understood when my truck was recieved by diesel doctors, then my wife recieved a call regarding the same service that I requested, well that service was not preformed prior to the warranty adjuster showing up and making his assessment. Because the lack of diesel doctors not doing what they said they would it cost me 3000 dollars that was supposed to be covered by warranty. Now because of that I removed my truck from there services after they completed the original job. They had a chance to make thousands of dollars from that one service plan, but do to the lack of being able to do what they say I took my vehicle else where. The only plus to diesel doctors is the kindness and helpfulness of genny the front desk employee