5 S Wabash Avenue 17th Fl
Chicago, IL 60603

Mon - Fri: 10:00AM - 6:00PM

Sat: 10:00AM - 4:00PM

Sun: Closed

97.3% would refer friends and family to us

5 stars Verified customer

Loved it!

5 stars Customer since 2013

Great experience, Shannon was very helpful as always.

5 stars Verified customer

The service and knowledge that was shown by Shannon was unbelievable. She helped me pick my engagement ring for my bride ... Read More

5 stars Customer since 2008

Shannon is the only one I will buy diamond from. She is wonderful!

5 stars Customer since 2008

The only diamond dealer I am trust and purchase from!

Cissy

1 stars Customer since 2007

I purchased a tension wedding ring and a wedding band 7 years ago - recently, the stone came loose in the wedding ring s ... Read More

dimend SCAASI replied:

Thank you for your review--we regret that you feel your experience was anything but fair. However, we believe you will find that if you have the ring serviced through any Gelin Abaci authorized retailer in the future, you will have a similar time frame for repair with a large repair fee.

Your original invoice states the ring must be sent to Gelin Abaci for repair as it is specialty tension setting. This is work only the manufacturer can do and we do not have control over their time line. It may be beneficial for you to look into getting a quote from a local Gelin Abaci retailer in your area. This way you can avoid the shipping fees to and from Chicago in the future. We believe you will find we were more than reasonable with the cost to you for the shipping and repair.

To date the ring was shipped and repaired for a total of $270.00, all of which has been covered by dimend SCAASI. The only charge we cannot cover is shipping from/to you, as we cannot cover shipping costs after customers move out of state.

Still, our priority was to get the ring back to you right away and we have shipped it without delay trusting you will cover the small shipping & insurance fee.

Thank you again,

The dimend SCAASI team.

5 stars Customer since 2015

Nice place lot of room, no pressure easy to look after what you might like and if you found any they will design it for ... Read More

5 stars Customer since 2014

We always have a wonderful experience at Scaasi. Isaac is really fantastic. He takes the time to explain everything, b ... Read More

5 stars Customer since 2012

Isaac taught me so much about diamonds my first time in that when I went back a second time to make my purchase, I was c ... Read More

5 stars Customer since 2013

I came in looking to buy an engagement ring and I could not be happier that I did. Shannon made the process absolutely p ... Read More