5 S Wabash Avenue 17th Fl
Chicago, IL 60603

Mon - Fri: 10:00AM - 6:00PM

Sat: 10:00AM - 4:00PM

Sun: Closed

97.3% would refer friends and family to us

5 stars Verified customer

Loved it!

5 stars Customer since 2013

Great experience, Shannon was very helpful as always.

5 stars Verified customer

The service and knowledge that was shown by Shannon was unbelievable. She helped me pick my engagement ring for my bride and she loved it. It was no question that she was going to help me and my fiancee pick our wedding bands. The whole experience was very professional and I would definitely recommend this place to everybody.

5 stars Customer since 2008

Shannon is the only one I will buy diamond from. She is wonderful!

5 stars Customer since 2008

The only diamond dealer I am trust and purchase from!

Cissy

1 stars Customer since 2007

I purchased a tension wedding ring and a wedding band 7 years ago - recently, the stone came loose in the wedding ring so my wife contacted them via email. They immediately responded with a shipping label so she could send it in and have it fixed. One week turned into two and when the ring was finally finished, they wanted to stick her with the $50 shipping bill - stating that they paid the shipping and fixed the ring as a 'courtesy' - said the stone came loose due to wear and tear. Not only did they want her to pay the $50, but since it was closing time for Stephanie, she wanted my wife to call and leave a message on her phone with her CC information! At the end of they day - I WOULD NOT recommend this jeweler. If they can't stand behind their craftsmanship there are plenty of other jewelers out there that will. Even the small mom and pop shops.

dimend SCAASI replied:

Thank you for your review--we regret that you feel your experience was anything but fair. However, we believe you will find that if you have the ring serviced through any Gelin Abaci authorized retailer in the future, you will have a similar time frame for repair with a large repair fee.

Your original invoice states the ring must be sent to Gelin Abaci for repair as it is specialty tension setting. This is work only the manufacturer can do and we do not have control over their time line. It may be beneficial for you to look into getting a quote from a local Gelin Abaci retailer in your area. This way you can avoid the shipping fees to and from Chicago in the future. We believe you will find we were more than reasonable with the cost to you for the shipping and repair.

To date the ring was shipped and repaired for a total of $270.00, all of which has been covered by dimend SCAASI. The only charge we cannot cover is shipping from/to you, as we cannot cover shipping costs after customers move out of state.

Still, our priority was to get the ring back to you right away and we have shipped it without delay trusting you will cover the small shipping & insurance fee.

Thank you again,

The dimend SCAASI team.

5 stars Customer since 2015

Nice place lot of room, no pressure easy to look after what you might like and if you found any they will design it for you....!!!

Great contact with Isaac!

5 stars Customer since 2014

We always have a wonderful experience at Scaasi. Isaac is really fantastic. He takes the time to explain everything, but knows when to back away to give you time to decide. There is no pressure there, ever. The jewelry sells itself, it is high quality and the prices are competitive. I originally purchased an engagement ring there last fall, and decided to book a consultation for the rings, just to see what they had, since my fiancee has had pretty much constant compliments about the ring since she got it. Needless to say, we were once again very happy with everything and made the purchases.

5 stars Customer since 2012

Isaac taught me so much about diamonds my first time in that when I went back a second time to make my purchase, I was confident I was getting a good diamond at a good price. He could have sat there and tried to sell me the most expensive diamonds and told me this and that so I would spend more money, but he didn't. He was honest and he really tried to make sure I was purchasing a diamond ring that I would never regret. And I don't! So it was a no brainer to go back for my wedding bands and deal with Isaac once again. I had no clue what I wanted and instead of trying to sell me a more expensive band, he told me to get something cheaper since I wasn't sure what I wanted, he didn't make a difference. If you care about getting a great value for a great price, and also giving your business to somebody that DESERVES it, go see Isaac. I will be going back for all my jewelry needs over the years.

5 stars Customer since 2013

I came in looking to buy an engagement ring and I could not be happier that I did. Shannon made the process absolutely painless. I explained to her what I wanted and what I wanted to spend and she helped me pick out exactly that. I never felt rushed or like I was being pushed to buy something. I would highly recommend Dimend SCAASI to any one looking to buy jewelry.