My bike needed some serious help. I needed a tune up and some brakes, also I figured there was something going on with my rear derailer. Steve quickly figured out that one of my pulleys had seized up, and discovered a gummed up cable too. He had all the parts on hand. Shifting is back to new, the bike is clean, and ready to roll.
So convenient not having to load the bike up, drop it off, wait a day and come back to pick it up. Having him come to us is wonderful!