I am from Guam and our company started ordering display cases from Display Case Company sometime 2010 after searching for suppliers from the web. Randy Nicks handled our account and provided great service and we have made repeat orders ever since. Even if Guam, a small US territory with 170k population, is tens of thousands of miles away and we are a small company with not so big order quantities, we felt the personal attention of Randy from point of order to coordinating with production and shipping to ensure the fragile products get to us in perfect shape and condition. For this latest order, I lost track of the time zone difference and called Randy after his office hours and he still answered the call while attending to personal matters. He processed the order the following week, scheduled production and we got the order on time as promised. Thanks again to Randy and Display Case Company ... please keep up the great job.