I asked for a specific cut. I had photos of what I wanted. The stylist (Jenisse) said she could do it. She couldn't.
I went back so she could fix it a week later, after several of my co-workers pointed out how uneven my hair cut was (very embarrassing). Then it went from bad to worse ... so bad that I asked her to stop cutting. At that point a "master stylist" stepped in to try to fix the brutal job. I say "try" because there was no fixing done. It got shorter and shorter. It's awful. Still. My friends / family / co-workers have been sympathetic, however ... it's my hair. I cannot hide this dreadful haircut. I was told to come back in 8 weeks and then the master, Lise, would fix it. Again.
I think NOT! Suffice it to say that I will never go back ... there has been a high turnover of staff there in the last year. I can only assume that is because they hire stylists who lack talent.
I am SO disappointed. I have been a faithful AVEDA customer for years (started in Victoria BC and continued here) ... but this salon is awful. The only one with talent (that I have seen) is Zee.