I highly recommend this hospital! From the administrative staff to the technicians and the vets, everyone is helpful, friendly and most importantly sympathetic to both your pet's needs and your feelings. My cat became very sick very suddenly and they provided me with a prompt appointment, went over all her tests and advised of all the options available. They were willing to work with me about cost too since I'd already spent a fortune at the E/R clinic earlier. The vet recommended a workable course of action and medication so I could take my cat home. The vet, Dr. Rhein, even followed-up with a call to check on her after the weekend. I'm very impressed with the service and will continue to bring both my cats here, hopefully for a long time to come!