The hygienist was very thorough but did not consider the comfort of me. The protective glasses were ascewed mostly and at the end I felt I had been beat up. She gave good information about the care of my teeth. When checking with the probe regarding my gums around my teeth I felt sometimes she wa measuring the roof of my mouth. It was sometimes painful which I have never experienced before.
I would recommend Dr. Archibald. It would be reserved on the hygienist. I wondered how long she had been out of school. It may be she needs a little experience.
We are sorry for your experience during your cleaning appointment. We always seek to provide comfortable dental care. Unfortunately, our regular hygienist was not working that day due to last minute emergency and we had a hygienist from the temp agency covering.
Customer since 2006
As always it is like "going home" The staff is so warm and friendly you would think they were family. Wendy and Dr. Archibald were very through and professional but fun and comfortable all at the same time. They gave me kudos for the things I was doing right and mentioned the things to keep an eye on. They're the best!
I was referred by a coworker to Dr. Archibald a year ago, he and the staff are by far my favorite! Always kind, personable and do an amazing job. I refer everyone to them and will definitely not go anywhere else as long as we are in the area. You guys are the best, thank you!
As always a fine experience [or as fine as a dental appointment can be :-) ]. Dr. Archibald does a through exam checking for any problems that have appeared since my last appointment 6 months ago and the cleaning was gentle and through also. Hoping my son and dtr-in-law will want to have their dental needs met by Dr. Archibald too.
We are sorry to hear you were uncomfortable after your dental cleaning. We always want our patients to feel that their comfort and care are our highest priorities. We have had some transition in our practice this year with a hygienist getting married and moving out of state, another hygienist retiring after 11 years of dedicated service and some temporary hygienists filling in. We are excited to have recently hired a new full time hygienist with nearly 20 years of experience, who is wonderful with patients and dedicated to their care. Please know that Dr. Archibald is always happy to discuss your concerns and would invite you to call him so he can better understand your specific concerns.
Thanks for being so careful to fit my new crown and color match it perfectly. It feels great and looks just right.