I had a good experience with the doctor. However your policies should be stated at the time of service. Business do not take e-mailed prescriptions. clients should sign a release of records at the time of the appointment not when I'm standing in front of the place trying to buy glasses and cannot because I have to sign a release form and they will not take a emailed perscription. My perscription should be ready at the end of my service not hours later for your convenience.
Thank you for your comments and we appreciate your feedback. We don't have patients sign a release of records until they let us know they want their prescription. Truly we hope that our patients decide to purchase their products with us, but know there are many options for contacts and glasses. We do fax prescriptions as needed. Our doctors do make the utmost effort to finalize charts for prescriptions immediately, however on some busy days, this is delayed to keep patient flow timely. We do apologize for any inconvenience. Thank you!