At Doctors of Dental Medicine, you'll enjoy a comprehensive, comfortable and completely customized dental experience. You'll relax and listen to your choice of music during your visit. You'll feel totally at ease with our family of friendly, attentive and highly experienced dental professionals while receiving the most advanced preventive, surgical and cosmetic procedures. And, you'll leave feeling amazed that any dental visit could go so well and so quickly.
The service we received for our precious dog, Kato, was wonderful! They made him feel comfortable and the doctor we saw, knew exactly what to prescribe for Kato's UTI. Kato is a diabetic and the vet we normally use to regulate his sugar was closed. Something tells me, we will just be using Faith Veterinary Clinical Services from now on.
This was not the service I am usually used to. When I make an appointment I get a text to confirm and this time I did not. There was some confusion as to which day was the actual appointment. The result was being squeezed in on a Saturday. The really shock for me was the bill. For a partial High light and cut with blow out for a 12 year old I ended up paying approximately $170...excluding the $32 tip I gave for squeezing us in even though the whole time I was under the impression I had the Saturday appointment. I'm used to paying that much for myself but for a 12 year old girl? My son had a similar appointment a week or two before and it cost more than $70 less. When I called back to check and see if this indeed the correct charge I was told that there was a $30 charge for a "Toner". Did my son not get the Toner? If he didn't need it then why did she?
I would have liked:
A) for consistency in appointment confirmation. Please do it for every appointment whether it's for me or for my kid.
B) Make sure the customer is clear on how much something will cost especially if it's for a 12 year old girl. And especially if it was lesser price 2 weeks earlier for my 17 year old son.
Let me just add I love this Salon and have faithfully been going here since 2011. Seeing my hair dresser there since before she worked at Salon NV. This appointment was not with my regular person while I think she did a beautiful job on my daughters hair, I'm just in "Bill shock."