95.4% would refer friends and family to us

4 stars Customer since 2018

They were wonderful with my dog and patient with all of my questions. I felt comfortable that they took good care of my dog and put her on a path to healing. They were not very expedient. Nor were they cheap.

5 stars Customer since 2018

I'm always nervous when taking Chewy to the vet as she is certainly not a fan and tends to be "rude" but the staff took the extra time and was so considerate of her and her anxiety. They made me feel comfortable and I thought they took the extra time to reassure and always checked in on me and Chewy. They were very professional and courteous and showed a genuine caring for both me and my four-legged baby.

Dogs and Cats Veterinary Referral & Emergency replied:

Thank you very much for your feedback, we appreciate it.

5 stars Customer since 2018

First time at Dogs & Cats and I was very impressed w/the facility as a whole as well as the professionalism and thoroughness of the staff

Dogs and Cats Veterinary Referral & Emergency replied:

Thank you so much for your kind words.

5 stars Customer since 2013

Caring and professional

Dogs and Cats Veterinary Referral & Emergency replied:

Thank you so much for your feedback.

5 stars Customer since 2018

Although the cost for Spike's surgery and care was out of our family's budget, the attending physician was kind and understanding. We had to make the heartbreaking decision to put our dear kitty Spike down because he was suffering, but the euthanasia process was handled with dignity and compassion. Our family is devastated but at least it wasn't compounded with rudeness or disrespect. To any other pet family out there that needs support and respect, no matter what your pet's ER needs, this would be the facility to choose.

Dogs and Cats Veterinary Referral & Emergency replied:

Thank you so much for your feedback. We are so sorry for your loss.

4 stars Verified customer

The girl who answered the phone was somewhat rude. However, the people I interacted with when Ginger and I got there and the the care that Ginger received was excelled. So, overall, an above average rating. However, had this not been an extreme emergency, I would have gone somewhere else because of my experience with the girl who answered the phone.

Dogs and Cats Veterinary Referral & Emergency replied:

Thank you for your feedback. Please feel free to call and speak to a member of management if you would like to give specifics on your concern.

5 stars Customer since 2012

The entire staff was very nice and professional and really care about my dog Pearl! Dr. Gillem was very compassionate and understanding in discussing my dogs health condition.

Dogs and Cats Veterinary Referral & Emergency replied:

Thank you for your feedback, we appreciate it.

5 stars Verified customer

Staff was very courteous from the time I made the appointment to actually going to appointment. I was amazed at the amount of time the vets spent with my pet. Very thorough - I was very happy with my experience.

Dogs and Cats Veterinary Referral & Emergency replied:

Thank you so much for your feedback.

5 stars Customer since 2018

This was my first visit to Dogs & Cats and I have to say it was a very good experience. From the front desk (the young man there was very pleasant) to the doctor who saw my dog Dr. Garrett it was an excellent experience. We have our dog scheduled for surgery and I assume his care will be second to none.

Dogs and Cats Veterinary Referral & Emergency replied:

Thank you very much for your feedback, we appreciate it.

5 stars Customer since 2014

Outstanding care for my dog! Always responsive and have extremely knowledgeable doctors and support staff. Your record keeping of my dog Chloe is amazing. This contributes to overall ability to diagnose quickly! My dog is 9 years old. She is truly loved by my family and your staff treats her with much TLC. Thank you!

Dogs and Cats Veterinary Referral & Emergency replied:

Thank you for your kind words.