Never have to wait. Always on time and courteous. Jackie is the best hair stylist that I have ever had. She does exactly what you ask for and if you give her a picture, she can make your hair look like the picture. No other hair stylist has ever done that before. When she washes your hair, she never gets you soaked, the water is always the right temperature, and she gently massages your neck and scalp. Some stylists aren't really good at styling hair, only cutting, but Jackie is great at everything.