99.1% would refer friends and family to us

5 stars Verified customer

Five star service. They know your car, whether its a new Hellcat or a 1947 Mercury. Decades of experience. Your car w ... Read More

5 stars Verified customer

We have used Don's for many years now. Although we live more than an hour from Don's it is worth the drive as local fac ... Read More

1 stars Verified customer

They fixed my wiring and I drove the car for about 2wks before it started messing up again so I Took my car there becaus ... Read More

Don's Service Center replied:

Allen, Sorry to hear the VW is having issues. I would like to respond and clarify some things regarding this negative review. Your vehicle first came to us 9/22/20 with the symptom of no headlamps, wipers or heater operation. Testing revealed major electrical wiring issues which were estimated at $818.63 to repair. In truth someone had attempted to repair the car before it came to our shop and butchered the wiring causing the repair cost to be higher than normal. We completed the needed repairs which were successful as all items worked properly. The car then returns on 1/20/21 and 5,414 miles later with the symptom of the car stalling at times. We connected to the analyzer and found codes relating to the turbo recirculation valve, secondary air injection and throttle valve. During our testing all signals and circuits related to these codes checked normally. We actually drove a total of 43 miles (see the odometer in and out listed on your invoice) and during that time no codes returned and no stalling occurred. You were charged $103.05 which is 1 hour in our shop for the time the technician spent with your vehicle. Most of the VW dealers are currently charging $120.00 to $150.00 per hour so we are able to save you some money in that regard. Had the current symptom been related to the previous repair obviously there would have been no charge but that was not the case. If I can be of further assistance feel free to call me directly at 812-238-1199 and I will do what I can to help. Thanks Don

5 stars Verified customer

Don is always professional and courteous. I wouldn’t trust my cars with anyone else.

5 stars Verified customer

Excellent communication and service

5 stars Verified customer

I ended up having a virtual meeting that I needed to attend as soon as I dropped off my car. Don allowed me to use his u ... Read More

5 stars Verified customer

Service is great; can't say enough positives about Don's.

5 stars Verified customer

Really professional and courteous! They go out of their way to make me feel confident in my decision to give them busin ... Read More

5 stars Verified customer

Don's went above and beyond for my car repair. The found exactly what was wrong as another place I had gone listed one t ... Read More

5 stars Verified customer

They provide professional service and clearly explain your cars' problems and their solutions. I never need to worry if ... Read More