99.7% would refer friends and family to us

5 stars Verified customer

The service was great. Don's is a friendly and professional service center. I recommend Don' s to anyone wanting an honest solution to their automobile situation.

5 stars Verified customer

Fantastic, as always!

5 stars Verified customer

Superior service.

3 stars Verified customer

I don't want to give Don's Service a bad review, but I am not very happy with my latest experience there. I'm not happy with my car, and after spending WAY more money than the car is worth this year, I'm just very disappointed. I was hoping Don's Service would be a place where I felt I might be treated fairly, and someone might actually care about getting my car in good and safe working order. Maybe Don's Service did as much as they could for my car, but I never did get that feeling that I was ever being addressed in an honest manner. I'm just disappointed, but then again, that's life!

Don's Service Center replied:

Debbie, First and foremost I apologize if you were not satisfied with your latest experience at our shop. I have reviewed all of your service history from your first visit 2/16/17 to your last visit on 9/11/17 and agree that this car has required a lot of repairs. It is unfortunate but a 15 year old Volkswagen at nearly 190k miles can become very expensive to keep on the road. I do know that all of the repairs we have made still seem to be in good working order and obviously all repairs made were needed. I get your frustration as you have already spent a lot of money on this car. Your repair history shows this car still has a noisy secondary air injection pump that I know you have been concerned about. We opted to let you know this is only a nuisance noise at this time and does not affect the reliability of the car. We do care about getting your car in good and safe working order but in light of the money spent on this vehicle in the last year we simply wanted you to know this repair can wait. We strive to be honest and make wise suggestions with regard to your car repairs and budget. If I can be of further assistance in the future please reach out and ask for me directly. Respectfully, Don Giovanini (Owner)

5 stars Verified customer

Always the best service around. No surprises and timely repairs. Thanks, again to the whole team at Don's Service Center.

5 stars Verified customer

Great

5 stars Verified customer

As always -- excellent. I was able to get an appointment in a short time frame, have the service done and explained to me, work in a clean and comfortable atmosphere while I waited, and trust that everything was done to my satisfaction with no worries or concerns.

5 stars Verified customer

The work on our van was done in the amount of time estimated. It was done right and it was done for the price I was given. We love taking our vehicles to Don's because we know that we are given the correct information at a fair price. Bonus: I never feel like I am being talked down to or treated like I am an uneducated person. All repairs are explained well and my questions are answered. Thank you to everyone at Don's for their excellent customer service!

5 stars Verified customer

Always a good experience at Don's. Staff is friendly and professional. Awesome!

5 stars Verified customer

Don just wanted to say thanks. Your guys finally fixed my A/C. That has saved me hours of grief from my woman. I should have brought it to you 1st

Thanks Steve D.

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