99.7% would refer friends and family to us

5 stars Verified customer

maintainance done with care for the customer and your vehicle on time and resonable prices

5 stars Verified customer

Excellent service

5 stars Verified customer

Very professional. They knew me by name and were very prompt in getting back with me to describe their findings. They did not recommend any work that was not necessary and saved me a ton of money by not doing unnecessary work. They dropped me off at work when I brought in my car and picked me up at my convenience, even making my experience better. I will recommend their service to anyone. Extremely happy.

5 stars Verified customer

Job well done in a timely matter. Everybody is friendly and courteous

5 stars Verified customer

I brought my grandson's car in with an electrical problem, dreading the worst. The technician rapidly diagnosed and repaired the problem. The staff is polite and friendly. I highly recommend Don's for your auto repairs!

5 stars Verified customer

The service was great. Don's is a friendly and professional service center. I recommend Don' s to anyone wanting an honest solution to their automobile situation.

5 stars Verified customer

Fantastic, as always!

5 stars Verified customer

Superior service.

3 stars Verified customer

I don't want to give Don's Service a bad review, but I am not very happy with my latest experience there. I'm not happy with my car, and after spending WAY more money than the car is worth this year, I'm just very disappointed. I was hoping Don's Service would be a place where I felt I might be treated fairly, and someone might actually care about getting my car in good and safe working order. Maybe Don's Service did as much as they could for my car, but I never did get that feeling that I was ever being addressed in an honest manner. I'm just disappointed, but then again, that's life!

Don's Service Center replied:

Debbie, First and foremost I apologize if you were not satisfied with your latest experience at our shop. I have reviewed all of your service history from your first visit 2/16/17 to your last visit on 9/11/17 and agree that this car has required a lot of repairs. It is unfortunate but a 15 year old Volkswagen at nearly 190k miles can become very expensive to keep on the road. I do know that all of the repairs we have made still seem to be in good working order and obviously all repairs made were needed. I get your frustration as you have already spent a lot of money on this car. Your repair history shows this car still has a noisy secondary air injection pump that I know you have been concerned about. We opted to let you know this is only a nuisance noise at this time and does not affect the reliability of the car. We do care about getting your car in good and safe working order but in light of the money spent on this vehicle in the last year we simply wanted you to know this repair can wait. We strive to be honest and make wise suggestions with regard to your car repairs and budget. If I can be of further assistance in the future please reach out and ask for me directly. Respectfully, Don Giovanini (Owner)

5 stars Verified customer

Always the best service around. No surprises and timely repairs. Thanks, again to the whole team at Don's Service Center.

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