I had an appointment 10/8 with Eric and was very impressed. He washed, cut, blow dried, and straightened my hair plus gave a hand massage all in 36 minutes!! I have long, coarse, curly hair so it usually takes stylists 1+hours to do the whole process. Not only was he fast but the results are excellent. He really listened to me regarding the length I wanted and making sure it would work for when I wear it curly or straight. I was very happy with the experience and I will return to see Eric again.