138 Commerce SW
Grand Rapids, MI 49503

(616) 808-3078

Mon: 5:00PM - 10:00PM

Tue - Fri: 9:00AM - 10:00PM

Sat: 9:00AM - 4:30PM

Sun: Closed

92.2% would refer friends and family to us

5 stars Verified customer

I had amazing service!!!

5 stars Customer since 2012

She did an excellent job, and my makeup stayed all night!

5 stars Customer since 2017

She k we exactly what she was doing. I love my hair. I will be back soon!

5 stars Verified customer

I was a bit scared at first and didn't know what to expect but my student was wonderful. She had a great personality and I loved my cut. There are teachers there to review the work and fix anything you weren't happy with, but she did a great job on her own. Would go back again.

5 stars Customer since 2016

Great experience. Peyton is awesome and very professional.

4 stars Verified customer

Went for a facial (used a voucher won in a contest) and really enjoyed the experience. Everything was tailored to my skin type and everything was explained well by Hanh. Skin is feeling great the next day and it was all very relaxing. I am not sure I would have went had I not gotten it for free, but regardless it was very enjoyable.

2 stars Customer since 2016

My stylist had to leave early and I ended up with 5 different people working with me. It got very confusing and I don't think I received a very good cut. This was not my normal experience with Aveda. I think the situation could have been handled differently. I should have been given a stylist that was available to complete the appointment even though it was the end of the day since I arrived in time. I felt rushed as everyone was packing up to leave.

Douglas J Aveda Institute Grand Rapids replied:

We would like to apologize for the experience on your last visit. Please feel free to email us at [email protected] and we will be more than happy to remedy the service for you. Thank you for your feedback and patronage.

5 stars Customer since 2010

I came in at very short notice they were able to set an appointment up for me and had an great attitude and loved the outcome of my new haircut!

4 stars Customer since 2015

While I was a tad bit disappointed with the recommendation that the teacher gave me when I wanted something done to my hair (color treat), It was commendable that she felt a little uncomfortable doing it. Her integrity was admirable and while i'm still not completely happy with my outcome, I did receive some good advice. Have been going to Aveda for a few years and usually happy with my outcome, but my hair is just too damaged for what I wanted done.

4 stars Customer since 2015

Would it be possible to add eyebrow threading to the students repertoire? Also if Douglas J Aveda carry texurizers in trial sizes would be awesome. I don't use a lot of product but would prefer something more natural based.