Due to DC’s recent increase in cost, I am considering other options for me. Customers were livid checking out at the front desk. Merry Christmas from DC. The staff is absolutely amazing (I love my stylist) but more money for the owners bank account is not acceptable. The increase is not for his stylist but his retirement fund and excessive spending and support of the Boutique (wife pass time).
Thank you for your review, regardless of the view we appreciate all communication. For 31 years we have worked very hard to develop our brand and a level of mastery that affords our clients the latest in products and technical training. We truly appreciate all of our customers and value their loyalty and would love the opportunity to address any concerns they might have about how we operate our business. Our team hosts members who have retired here and tenures as long now as 25 years. We are honored they have chosen to be a part of our salon for this length of time and we continue to honor and value their loyalty. Please let us know if there is anything we can do to address any concerns you might have. Thank you again Douglas David
Valerie is the best service provider focusing on her client's needs for facials and massages! If you want someone who focuses on you -- give Valeria a call! I followed Valerie her as she I have been a client for many years. Was dreading the DCSS&B due to the negative feedback of "less than the rich and famous of Raleigh." However, Valerie still rocks and is supported by the awesome Kim.
Kim also provides the support to make your appointment and payment check out seamlessly.
Valerie and Kim are the only reason I go to Douglas Carroll Salon, Spa and Boutique.
I would give Brandon an A+ for my hair cut and color. He's an exceptionally respectful person and talented stylist.
I was a bit put off by the price of the service (more than the charge of my two prior visits) and the number of people I was expected to tip. I didn't realize that this time there would be two other employees to tip during this visit in addition to Brandon. I wasn't prepared and left feeling embarrassed by the situation.
I would give Brandon a 10+, but not sure I will return.