6325 Falls Of Neuse Road
Suite 27
Raleigh, NC 27615

Mon: 9:00AM - 5:00PM

Tue - Thu: 9:00AM - 8:00PM

Fri: 9:00AM - 6:00PM

Sat: 9:00AM - 5:00PM

Sun: Closed

96.6% would refer friends and family to us

3 stars Customer since 2017

My stylist, Sue, is just fine. She listens to what I want done and executes well.

I have two problems, which will affect whether I return:

First - your policy of demanding cash or check for tips is inconvenient to your clients and probably unfair to the stylists. No other salon I have ever been to does this.

Second, disregard for the client trickles down - every time I have been there, someone has come along and taken my stylist away for a question or task, leaving me sitting in the chair.

Caring about your customers should be your first priority, not your payment processing costs, or other internal concerns.

5 stars Customer since 1996

Jessica is an expert stylist and colorist. I have been very pleased with her services. She listens and is empathic to my concerns regarding my hair. I can’t imagine going anywhere else.

5 stars Verified customer

Wonderful experience!!

5 stars Customer since 2017

Friendly staff and very professional. Extremely relaxing shampoo with massage. Lindsay never disappoints with cut and color. Great salon!

5 stars Customer since 2018

Andrea was super confident and great at what she does! She fixed my train wreck balayage from a previous salon and I’m super happy with the results.

5 stars Customer since 2018

After 17 years with my previous Washington, D.C. stylist, it finally became too difficult to get to D.C. every month. After spending several months looking for someone in North Carolina, I met a woman at a cocktail party whose hair was terrific - great color, great cut. When I asked who her stylist was, Doug David at Douglas Carroll was the response. I made an appointment the next day with Doug and, four months later, I'm not looking back. Though I live an hour from the salon, it's worth every mile and, compared to driving to D.C., it's just around the corner. And Doug's assistant Jay gives the best head massage on the planet!

5 stars Verified customer

Luis is a miracle worker!! He has worked very diligently to correct major color mistakes by another salon and has been successful. I would highly recommend him and this salon. Thank you!!

5 stars Customer since 1996

Love Dina, Kimberly, and all my friends at Douglas Carroll. They make me look great (both my hair and the boutique)! Feels like family.

5 stars Customer since 2017

As always, Luanna did an awesome job on my highlights & color and gave me a sassy cut for summer! Just in time for Mother’s Day too! Thanks Luanna!

5 stars Customer since 2017

Susan is one of the best hair stylists I've had in years. She listens, offers suggestions and encourages trying something new or how to manage a style. As the maturer years have changed my hair, the quality products at Douglas Carroll have made such a difference and I'm very thankful I have found them!

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