4705 Buckingham Court
Chester, VA 23831

Mon - Wed: 9:00AM - 6:00PM

Thu - Fri: 8:00AM - 5:00PM

Sat - Sun: Closed

99.4% would refer friends and family to us

3 stars Verified customer

Optical (glasses) dept gets a 10+! They were able to fix my glasses, and I am very thankful for them.

The doctors get maybe a 2. I was having vision problems, that had started earlier (minor) but my vision was getting much worse each day, along with other symptoms like mucous, crusting, general discomfort, and a film building up on my (daily disposable) contacts. I was moving to RIC and starting a new job. I needed to be able to see, and I couldn't see well at all. It was scary to drive. Originally they gave me a next day appointment. But by that afternoon, they had left voicemails and reneged on that and put me off for almost a month, because the doc decided it was just a prescription change. (?)

So, I decided to go elsewhere where they could take my concerns more seriously.

It is a nice, friendly office, and the optical staff was wonderful.

5 stars Verified customer

Dr. Leisner is awesome! She is cheerful, engaging, knowledgable, and able to explain complicated medical situations clearly and concisely. I have been going to her for years and recently started bringing my two teenage children, one of whom has autism and asks what some might consider to be unusual/annoying/constant questions. Dr. Leisner and her staff (my mind is going blank on her tech's name, but she is also wonderful and does a great job with my special son) always answer them with patience and never seem to be bothered. They explain every step and process during our visits, which he and I both greatly appreciate. Walking into their office, we are always greeted like they are just simply happy to see us, and that special touch makes such a difference- case in point, a few years ago we moved over half an hour further away, but I always bring my family back here and won't go anywhere else for my vision care. If you are looking for a new eye doctor or even a second opinion on something, I highly recommend this practice.

Douglas & Leisner Optometry replied:

Reviews like this one positively make us so grateful for our fantastic and caring patients. We love seeing our families and are very glad to you have as patients in our practice. Thank you so much for your thoughtful, detailed and kind review.

5 stars Verified customer

Friendly staff and excellent care provided. I could not have been more pleased with the visit.

Douglas & Leisner Optometry replied:

Thanks so much Mr. Moore. We couldn't be happier to have you as a part of our practice.

5 stars Verified customer

Great and caring service, Marie is the best for deciding on what glasses to choose.

Douglas & Leisner Optometry replied:

Thank you Mr. Glomb, we really appreciate your kind words about our team!

5 stars Verified customer

Both Doctor Douglas and Doctor Leisner have been extremely proficient and professional in their interactions with me. The administrative staff are well versed in all aspects of the appointment, visit and resolution process. My visits have been and continue to be an excellent experience!

I highly recommend Douglas & Leisner Optometry!

Shawn A.

Douglas & Leisner Optometry replied:

Thank you so much Shawn. We could not have asked for a more thoughtful review. We are so glad to have you as a patient in our practice and truly appreciate this feedback.

5 stars Verified customer

I called Douglas & Leisner office in the morning to explain my symptoms and I was scheduled for an office visit within 3 hours from the time of my call. The staff greeted me with pleasant and calm demeanor. My visit was done timely. Dr. Leisner explained that I needed immediate medical attention to address my issue and she orchestrated a seamless transfer of my care to a specialist. As someone who is also in the medical field, I greatly appreciate the professionalism that was shown by all in this office.

Douglas & Leisner Optometry replied:

Mrs. Neal, thank you for talking time to write this thoughtful and detailed review. We were so glad we were able to help. We truly appreciate you.

5 stars Verified customer

I had to reschedule my annual appointment and was put on a waiting list for any cancellations. Received a call within a month and was able to get right in. Dr. Leisner and the office staff are very personable and professional.

Douglas & Leisner Optometry replied:

Thank you Mrs. Jurek. We really appreciate hearing good things from longtime patients like yourself. We are so glad things worked out.

5 stars Verified customer

Douglas & Leisner was recommended by my sister Tanisha, although she has told me about them a while ago, I finally decided to try them out and I'm glad I did. All I can say is they are absolutely amazing. So if you need your eyes checked and you need an optometrist Please give them a call. I promise you will be satisfied with your end results.

Douglas & Leisner Optometry replied:

Ms. Herbert, your review made our day. Thank you! We're so glad to have you as a part of our practice.

5 stars Verified customer

Excellent experience as always.Have made several referrals to this practice. Never disappointed!

Douglas & Leisner Optometry replied:

Your review and your referrals mean so much to us. Thank you!

5 stars Verified customer

Every one was very pleasant enjoyed exam so much

Douglas & Leisner Optometry replied:

Well, we love to hear that Mr. Reeves. Thank you taking time to leave this 5-star review.

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