99.5% would refer friends and family to us

1 stars Customer since 2011

I'm so disappointed with this store lately as recent as Saturday - I made an appointment on Friday for Saturday morning, which they did not have down, for brake repair. This was to take a couple of hours, so when it is several hours later I call the store, to which they have not done anything at all. The excuse was they needed the approval to do additional work - however, no one ever bothered to call me and it would of just sat there until I eventually called. I picked up the car and will find someone else with better service.

5 stars Customer since 2016

I always receive great customer service and quality work on my car. Would definitely recommend to friends and family.

5 stars Customer since 2013

my entire family uses Douglas and have for many years. that's 7 nearby households. why? honesty! they have coupons, and are reasonably priced. when i take my car in to be fixed they will tell me what has to be done now, if i ask. its done right the first time not done for the time being. worth my time and money!

5 stars Verified customer

We have always had positive experiences at Douglas Tire and Auto. Yesterday they got our car finished quickly and the price was very reasonable for an oil change.

5 stars Customer since 2011

Still the best service.

5 stars Customer since 2016

Great prices, and fast, friendly and reliable service!

5 stars Verified customer

Explained everything to me were pleasant and everything was done in a timely manner

5 stars Customer since 2011

I have always enjoyed going to Douglas for my car, they always take care of me and my car. I like getting the emails to remind me of my car. I rate them #1 for everything and I tell my friends about them. They have quick service and always call me if anything shows up on my car. All the people there are great. Douglas I have gone to you over 13 yrs or more and I will keep going to you. I say Thank you for everything and your service.

5 stars Customer since 2011

My experience on 9/19/17 was excellent. All the employees are so good to me and nice. Andrew, Mgr is very thoughtful..had the mechanic bring my vehicle to the front door when finished with repairs. I am on a walker. He also asks always if he can help me..but I say no.

Chris is the best at the counter. Always nice and helpful.

Thanks for the $10 off on my oil fliter change.

Happy 30th Anniversary Douglas Tire!

5 stars Customer since 2017

Customer service was polite. Had all four tires replaced in a little over an hour with a short line in front of me on a Saturday, which seems to be a reasonable amount of time.