99.1% would refer friends and family to us

4 stars Verified customer

I did not give a five star rating because after buying two new tires I had two problems with the service: first I was told my tires needed to be ordered and would come in the next day : when I called the next morning for an update I was told the tires had been delivered and my car would be ready in a couple of hours: Then I received a call that the tires were not in and they assumed my tires had been delivered: After picking my car up I needed to return the car because the low tire pressure warning light was on: Iwhen tires were put on my car the installer forgot to reset the tire pressure warning light. I needed to wait 20 minutes for the problem to be corrected. Other wise staff is very friendly and courteous

5 stars Customer since 2011

I did not have an appointment, but Douglas Tire quickly fixed my tire that had a nail in it.

4 stars Customer since 2013

My car carpet on driver side was not covered and nowt it is very dirty with greasy shoe prints. The worker should have put paper down as other places I have gone to get car work done have done!

5 stars Verified customer

Quick and timely service.

5 stars Customer since 2004

Douglas Tire and Auto stand behind their service and parts. I came in to have my headlight replaced and nearly forgot it was replaced at the beginning of the year. I appreciate how they researched to find out the parts and service were still under warranty. These guys are honest and offer genuine customer service. Douglas Tire and Auto also support the community by hosting customer appreciation events and donation bins for local Lee's Summit nonprofits. Thanks guys!

5 stars Customer since 2012

Trustworthy, friendly, been going there for years!

5 stars Customer since 2012

These guys are Grrrreat!! Everything was fully explained to us. Most important our vehicle was finished as promised and at the price we were quoted. Kudos to Andrew and all the guys at Douglas tire.

5 stars Customer since 2011

They were very fast. They are trustworthy and kept me posted on my repair.I will go back again.

5 stars Customer since 2017

Everything went without a hitch.

5 stars Verified customer

Exceptional customer service, reasonably price and quick service