I believe I was overcharged. I went in in April and had balyage done to my hair. The cost at that visit was 98.00. I came in this visit and got what I was told my my stylist was a root melt. Literally took half the time. She used one color, a chocolate brown, put it on my roots and brushed it through. She used a gloss on my balayage from last time. When I checked out, I was told I was being charged for the root melt and the balyage which She did not do. . I also got a hair cut. My total was initially over 220.00. (I did buy a 30.00 product) so you're talking right around 190 for my total . When I argued the total, it brought it down to 167.00 (without the product) . That's outrageous for what was done this time compared to the last. And to top it off, the hair stylist acted like she was giving me a deal by not charging me for balyage when she didn't even do balyage. I know prices are higher here and I knew that going into it but the customer service/prices are not comparable to going elsewhere and getting the same treatment for half the cost.