Downtown Automotive
Automotive
827 Industrial Drive
Hollister,
CA
95023
(831) 637-4821
Mon - Fri: 8:00AM - 5:00PM
Sat: By appointment only
Sun: Closed
About
Independent repair facility, we have over 50 years combined experience.
ASE certified technicians.
Napa autocare center
We specialise in smog check, diagnostics, engine repair, brake work, a/c repairs and much more
Services
- Alternators and Starters
- Batteries
- Brake Repair
- Brake System Repair
- Computer Diagnostic and Repair
- Cooling System Diagnostic and Repair
- Cooling System Flush
- Diesel
- Domestic Repair
- Drivetrain Service and Repair
- Electric Repair
- Electrical Repair
- Electrical System Diagnosis and Repair
- Emissions System Diagnostic/Repair
- Engine Performance and Tune-up
- European Repair
- Foreign Repair
- Fuel Injection Diagnosis and Repair
- General Repair (Aftermarket)
- Headlamps and Vehicle Lighting
- Heating and Air Conditioning
- Ignition Systems
- Import Repair
- Japanese Repair
- Muffler & Exhaust Repair
- New Tire Replacement
- Oil Change Facility
- Oil Changes
- Radiator Repair
- Scheduled Factory Maintenance
- Service Department
- Smog Check
- State Inspection
- Shock and Strut Replacement
- Steering and Suspension
- Timing Belt Service
- Tire & Brake Repair
- Tire Repair
- Transmission & Clutch Repair
- Transmission Fluid Service
- Truck Repair
- Used Car Evaluations
- Wheel Alignment
Languages
- English
- Spanish
Payments
- American Express
- Cash
- Debit
- Mastercard
- Visa
Staff
Mike Torres
Certifications & Memberships
1 stars Eric GotRippedOff Featured review
I was a long time loyal customer of this shop. I brought them business from friends and family. I recently had a vehicle in for a new starter. Mike called me later in the day and told me I needed over $2300 worth of work. Once all work was completed, the tires were not rotated, the differentials were empty and the plugs missing, the battery cables slid off. Did any work get done? I promptly demanded a refund and I received the refund minus the new starter. In this economy people are doing anything they can get away with. Stay away from this shop. You've been warned!
Downtown Automotive replied:
We did perform all the work he had initially asked for, and what we had recommended. The customer was partially right in that the tech did leave the drain plug off, and because of a battery terminal saver the negative cable popped off the terminal. The tech was careless and I did make it right. I apologized, showed him what we had done, I offered him a full refund, (I was extremely embarrassed) however we agreed on a settled price, he was given the refund he requested. The tech was terminated at that time. I am sorry after ten years I lost a good customer, by the way this work was done in Dec 2009
5 stars Bob S Customer since 2009
My daughter likes Mike because he doesn't make her feel dumb for not knowing all about cars. The staff is friendly and knowledgeable.
5 stars Bob S Customer since 2009
Downtown Automative is the greatest. Been going there 10 years.
5 stars Anonymous Verified customer
Great place people nice and friendly, down to earth very helpful and knowledgeable didn't have to pay an arm or a leg like at other places. this is my new mechanic now!!!!!!
5 stars Kathy Leann Vis I Customer since 2011
Very efficient and on top of it. Thank you
5 stars Kimberly A Customer since 2011
My husband and I have taken our Jeep to Downtown on two different occasions and have had excellent service both times. I highly recommend this shop for auto repair, their honest and have great customer service.
5 stars PAUL J Customer since 2013
I came here for a smog test because my usual place couldn't fit me in. Not only did Downtown Automotive get the smog test done quickly, but they were very professional. Susie at the front desk knows her stuff and had a great rapport with the other customers who came in. If you need a mechanic in Hollister, look no further!
5 stars Tom V Customer since 2009
Great job! Keep up the good work and thank you .
From Tom Valentine and family 8/2513 5 stars
5 stars David L Customer since 2009
I made a general reservation to have my vehicle smog'd, although not having a specific time, Devin graciously accepted my car and when I returned from breakfast it was complete with certificate.
Thank you.
5 stars EDIE Y Customer since 2013
Downtown Automotive was honest and were able to diagnose a problem the local Dealer ignored.
5 stars Michael B Customer since 2009
Always nice to visit your auto mechanic for a simple oil-change.... as opposed to a tranny overhaul. Have both tee-shirts... this trip was the former- and all was handled wonderfully, thoroughly, and in a timely manner. Almost caught it right, where i could wait, but not quite this trip- so opted to leave the car. Was immediately offered a ride home!
Nice.
Next was the courtesy call that it was ready... early! Upon arriving for pick up, the service *and* full inspection sheet was presented & reviewed, important items noted. Example: we will NOW know to replace the car's aging battery before winter's cold-starts kill it. Far better than the typical & oft-tried method of no-workie this morning, now you're gonna be late for your appointment! Or worse- getting a super-pricy battery delivered & installed on the shoulder of I-5 between hither & thither... in the rain. At night. On the way to Christmas at grandma's.
Seriously nice to have someone knowledgeable & experienced looking out for your family's automotive interests!