30 Broad St 20th Floor #2005
New York, NY 10004

(212) 792-9292

Mon: 11:00AM - 7:00PM

Tue - Thu: 10:00AM - 7:00PM

Fri: 7:00AM - 3:00PM

Sat - Sun: Closed

77.8% would refer friends and family to us

5 stars Customer since 2017

Everyone who works in the office is super nice. There is almost never a wait to be seen by any of the chiropractors, physical therapists, or people who help with the machine. Great service!

3 stars Verified customer

I got some good common sense advice here like, wear arch supports and wider shoes since my foot was swollen. Could not tell if the physical therapy recommendation was due to the fact that I needed to balance my hormones with everything exercise or that they needed the rent paid for the large PT space. I might use the acupuncturist that they have there and it would be interesting to see what the oxygen therapy costs at this site or the location they refer you to from this site. I wonder why rehabilitation is spelled oddly. It makes on think that someone can be careless in a number of areas.

5 stars Customer since 2016

All the procedures started on time, great quality of PT, massage and acupuncture.

Downtown Physical Medicine and Rehibilitation replied:

Thank you Inna. We are happy to help in anyway possible.

5 stars Customer since 2017

I always feel better leaving the office. I initially went her for knee pain, which turned out to be IT band tightness. They've given me the tools to feel better both in and out the gym. The staff is friendly and always respectful of my time.

Downtown Physical Medicine and Rehibilitation replied:

So great to hear! Thank you!

5 stars Customer since 2016

Love the staff. Dr Shannon and Patty provide exceptional treatment. I recommend Downtown Physical Medicine to all my colleagues.

Downtown Physical Medicine and Rehibilitation replied:

We are beyond pleased to hear this!

2 stars Customer since 2016

There is a lack of privacy when attending to patients arriving after 5pm on evenings. I had to have physical therapy for a hip injury and for my initial treatment found myself partly stripped with the upper area of my buttocks exposed in a common area alongside other patients, with staff members going back and forth through the area. I complained to my therapist about the lack of privacy given the area being treated, and thereafter attempts were made to accommodate me by using offices usually reserved for the chiropractors. On my last visit, my physical therapist asked me to again lie on one of the treatment beds in the common area and proceeded to partially strip me so that he could access and treat my hip area.This felt awkward given my prior complaint, but I cooperated waiting until he was completed to ask him why one of the empty private rooms could not be used. He gave an unintelligible response about the common area being in some way advantageous and I then decided that was my last visit to this facility.

Downtown Physical Medicine and Rehibilitation replied:

Robert, we are sorry to hear this. However, our office tried to work with you on this issue to schedule your treatment at a time that you would be able to access one of our private treatment areas. Unfortunately you were unwilling to change your treatment time. Please give us a call so we can schedule a treatment time more accommodating.

5 stars Customer since 2017

Downtown Physical provides a thorough well-rounded treatment plan tailored to my specific concerns I love it appreciate the individualized attention. They are extremely well organized and on top of scheduling as well.

Downtown Physical Medicine and Rehibilitation replied:

Thank you! We are glad to hear that our staff is able to help.

5 stars Verified customer

friendly staff, full service, very transparent with billing

Downtown Physical Medicine and Rehibilitation replied:

Thank you! We appreciate your feedback!

5 stars Verified customer

Very professional, friendly and courteous. One-stop shop for acupuncture, messages and physical therapy

Downtown Physical Medicine and Rehibilitation replied:

Thank you! We are very pleased to hear that our staff was able to help.

5 stars Customer since 2016

Staff is fantastic. I walked out of there today with literally no pain. Very happy I found Downtown Physical Medicine and Rehibilitation!

Downtown Physical Medicine and Rehibilitation replied:

Thank you! So great to hear!

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