My first appointment needed to be rescheduled because one of the hygienists was sick (which was fine), but I wasn't told that I wouldn't be seeing Dr. Dellisanti at my rescheduled appointment (which was on a Monday) until I got to the office, which was a little disappointing. After my teeth cleaning, the hygienist went to get another dentist for the exam, but came back and said he was on the phone. She asked if I wanted to wait for him to finish the phone call, and if I didn't want to wait, I could leave. She said she didn't know how long he would be on the phone for and it made me feel like I was almost being asked to leave (the implication felt like I shouldn't wait). It was awkward and I just wished I had gotten what I thought I signed up for. I also asked for fluoride from the dental hygienist and she must've forgotten because I didn't receive any.