We are new to the area and were referred to Dr. Bess by a friend. My daughter had a great experience and all the staff were very friendly. The office was bright and cheery, clean, offered refreshments and the front desk employee was exceptional in his welcoming skills and helping to get our paperwork set up. He even gave us a tour of the whole facility. Dr. Bess spent time chatting with us and was a pleasure to meet. We are very pleased with our choice!