I changed from a big name "corporate" well known dentist to Dr. Bitner because I was looking for a small office with one dentist for more personalized attention. I was tired of being a "number" and tired of not having any access to care. This was the best decision I have made. Dr. Bitner is very informative and takes the time to answer and explain everything. The STA he has available made my procedure 100% pain free, which is amazing! Dr. Bitner and his staff make you feel like family. I highly recommend him to anyone!