96.5% would refer friends and family to us

4 stars Customer since 2016

No complaints.

5 stars Customer since 2018

Everyone there is so very nice and helpful. I got what I needed, and all my questions were answered thoroughly. I was very impressed by the kindness and concern showed to me when I called to make the appointment and during my office visit. I felt like a valued client, and that makes all the difference.

5 stars Customer since 2010

I love the office staff and Dr. Gordon.

4 stars Verified customer

It was o.k. The only issue was too many walkins that affected my allotted appointment time. No place to sit at times because one parent brought all 4 of her children that took up space.

3 stars Customer since 2014

Staff was friendly, however during the initial contact, the woman at the desk was distracted by a personal phone call and not paying adequate attention to me, the customer.

The eye exam was informative, and the end result was me not needing to change my prescription,

VW needs to have better pricing options/packages. Personally, I wanted just one option and that was for non-glare and I was told that I needed I needed to pay far more than what was reasonable. This is why I keep purchasing my glasses online.

1 stars Customer since 2018

I first had a eye appointment. The doctor's assistant showed no warmth, personality or interest in me. It was like I was interrupting her priviate time. The actual doctor was very good. The assistant and one other lady would talk and laugh loudly having their own personal conversations. These two greeted no one and gave no help to walkins or phone calls. Wait was too long. Only only employee was taking care of customers, appointments, phone calls and walk-ins. I had an appointment, but she was continuously interrupted and could not focus on me. Next time, I would try another Vision Works location. This one has a employee management problem.

4 stars Verified customer

The optometrist was knowledgeable and courteous. The gentleman who fitted me for my glasses was also very helpful.

4 stars Customer since 2005

Clean, professional and quick.

5 stars Customer since 2004

I have been going to Visionworks for over ten years and the staff has always treated me with respect and kindness! I appreciate their great customers service. Thank you Visionworks!

5 stars Customer since 2018

Doctor was very nice and explained everything that I asked

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