94.8% would refer friends and family to us

4 stars Customer since 2012

only comment is that I never have had my eyes dilated and I know another doctors perform that procedure

5 stars Customer since 2015

Well done

3 stars Verified customer

It was my first visit there so my impressions are clearly just on this one visit. It's inside of the mall so parking is free and plentiful and it's a good spot being off I-65 and in good proximity to many neighboring cities. The ladies at the front desk (some double-dutied as techs to perform screenings) were very nice and professional and the doctor himself was nice and appears to be highly skilled/knowledgeable - he certainly answered all of my questions. I knock off two stars because of the organizational flow, aesthetics, and setup of the office. I have a reasonable expectation of good service and a skilled specialist, so that's a given. There is a system to check-in, get screens, have other optional tests, then see the doctor; however, the appointment system is flawed (perhaps because walk-ins are allowed?) because there is only one room to do each of those steps and if not properly spaced apart, juggling patients by moving them from room to room is a mess. I had to go back and forth to the lobby to wait because someone was occupying the screening or testing room before me, so things didn't flow well. The entire appointment may have been an hour, which is a tad long for an eye exam screening without dilation but not terribly unreasonable. Given all of the people coming in, I think they managed well. It was standing-room-only for periods while I was there; there is no social distancing between patients waiting in the lobby as there are only about 6-7 chairs all lined up against the wall, some with end tables between them; also, the office isn't visually appealing at all - this isn't a deal-breaker but it sure helps to make guests feel welcomed, would align better with being inside of the mall, and better decor gives the illusion that service there will be impeccable.

5 stars Customer since 2022

Perfect doctor and polite nurses

5 stars Customer since 2021

Continuous excellent experience

5 stars Customer since 2003

I came in with an emergency and was taken care of right away. Great doctors and staff.

Dr. T. Gedamu & Assoc.-Fairfax Optometrists replied:

It was a privilege to take care of you. Thank you for choosing us as your eye care provider. We look forward to seeing you again soon!

-Dr. Gedamu & Staff

5 stars Customer since 2020

Exceptional service

Dr. T. Gedamu & Assoc.-Fairfax Optometrists replied:

Thank you for the kind review! If there's anything else we can do for you, please don't hesitate to give us a call.

-Dr. Gedamu & Associates

5 stars Customer since 2022

Very swift and informative. I was very pleased with the service I received

Dr. T. Gedamu & Assoc.-Fairfax Optometrists replied:

It was our pleasure to help you find the right vision solutions for your needs. Look forward to seeing you next year for your comprehensive eye exam!

-Dr. Gedamu & Associates

5 stars Customer since 1994

All members of the firm were professional & pleasant!

Dr. T. Gedamu & Assoc.-Fairfax Optometrists replied:

Your wonderful feedback and rating mean a lot to us. Thank you for taking the time to let us know. We cant wait to see you at your annual eye exam next year!

-Dr. Gedamu & Staff

5 stars Customer since 2022

Very professional. Spot on prescription.

Dr. T. Gedamu & Assoc.-Fairfax Optometrists replied:

Thank you for the kind review! If there's anything else we can do for you, please don't hesitate to give us a call.

-Dr. Gedamu & Associates