Very Clean facility with nice people. My problem was that my tires are max 50 psi. I left for a long drive north of 4 hours, and the car wasn't handling well. It was only the next day that I realized that my tires were deflated to 29 psi. They are not stock tires.
I have talked with this customer. Their tires were overinflated causing premature tire ware and poor handling. This car is a Mazda Miata which is a very small car. The tires have a specific tire pressure that is written inside the drivers door. The max tire pressure is from the tire manufacturer stating the max pressure with a full load that the tire is designed to carry. This car manufacturer recognizes the max load vs the actual load this car puts on the tire and comes up with a tire pressure for this exact car. I put the tires at the manufacturer recommended tire pressure. So I am assuming if I overinflated the tire to 50 psi that the customer has put in there and they got in an accident due to the tires not performing properly then it I would have been at fault also. Interesting world we have. :)
Called and got a next day appt for rear brake repair. Kyle and everyone else at Drake is personable and helpful, completely explaining everything about the estimate. They completed the job in less than an hour, at the cost they quoted. I've had my car serviced at Drake for nearly 4 years - always excellent service.
Consistently find Drake Auto provides quality service. Brought the car in for the manufacturer's 76000 mile service. They were quick to note they had already performed most of the indicated services and all that was needed was an oil change and tire rotation. I particularly appreciate their integrity in not trying to upset services.
I was quoted a 5-6 hour walk-in wait to get in at dealership to get a tire patched, but when I called Drake Auto Repair, they set me up with an appointment an hour and a half after I called. When I arrived early, they took my vehicle in early, and by the time they finished the job, it was ten minutes after the original appointment time. They were efficient and friendly, good experience all around.
Kept me well informed and was very well priced. Also informed drake I was going to get a safety and emissions inspection done next. They found a shop for me that was immediately available and did the inspections while I waited at their shop. Will highly recommend in the future.
I've been a customer of Drake for a number of years. Carl and his son Craig are honest and fair. They demystify repair prognosis and are sensitive to their customers when it comes to pricing. I wouldn't trust my cars to any other.