I have always liked the service previously. Dr. Campbell did an extraction of my dog’s tooth without letting me know first. Last time she needed extractions the vet called me to discuss with me the reasoning behind the extractions, etc. No explanation, just a $2700+ bill. She was discharged so late that he had left already. A phone call the next day from his assistant! I asked to speak with him! He called to finally explain the extractions, check on her health, etc. I called today to ask questions about the 4 medications she was supposed to be taking and explain that she was not doing well, diarrhea, shaking, etc. NO ONE phone me back. I sent an email and got a response from a remote worker saying he does not work on Fridays. Does any doctor answer calls in his place on Fridays?! What a joke. No one has called me back still. 100% disappointed with Dr Campbell and VCA this time. Will probably seek out a new clinic.

Our girl, Hunnie was born Nov 8, 2008. She became a regular at Lane Veterinary Services when diagnosed diabetic in 2015. Hunnie was a model patient and loved the staff at Lane Veterinary Service. She lived a full life in spite of quickly going blind after her diagnosis. This is due to the wonderful care she received and thorough training we received for her care. Hunnie lived to 11 years old, which is average for her breed. She may still be around had she not gotten an infection. Hunnie was too weak from her illness and age to put her through surgery. We had to make the difficult decision to end her suffering. On December 29, 2019 Dr. Lane and Patsy helped Hunnie cross that Rainbow Bridge. They were so respectful of her and us throughout the process. The Lane Family remain a part of our family. Though my husband and I are not yet able to open our hearts to a new fur baby, our son's family take their little Lucy to Dr. Lane.