For a medically complex teen, parents and grandparents He and his wife Sue have been our eye experts for more than 18 years. We have always had exceptional care. Staff is consistently excellent, friendly and responsive. Facility is warm and inviting. We drive 4 hours one way to see Dr. Arbow because once we experienced his way of treating patients, we never wanted to see anyone else. He is community minded, kind, professional and compassionate.