The entire appointment went well until it was time to get contacts. She offered me a promotional price with a rebate from the manufacturer. Unfortunately I could not get the rebate because it was outdated. I've spoken at length with Alcon but there was nothing they could do. Lesson learned to go with my initial plan to order elsewhere, at least I'd save some money. Definitely recommend for the exam and purchase of glasses but definitely not contacts. Just get your prescription and shop around.