I love everything about this practice starting with front desk staff. Making an appt is easy, billing is efficient and they always greet me with a very warm hello. I never have to wait longer than 5 minutes.....sometimes I am called back before sitting down in lobby. It pleases me that Donnie engages in chatting just a bit but then gets down to business. Dr Deaton was the X factor since he is new to me. (2nd visit) To be completely honest, I can't speak to his skill set bc I've only seen him for post cleaning check. I like his demeanor though. He doesn't rush me. And, I have complete faith in Dr Randall's choice for taking care of his patients.