Marina Pacific Heights Dental Care is the best. They are completely focused on customer service with an unbelievable attention to detail in making teeth look great. They have state of the art equipment, well trained staff and happy customers.
I completed my cleaning which was fine and when I came out to the reception area to pay for the cleaning, no one was there. I waited 15 minutes and still no one came out after going back into the where the dental chairs to find someone and only saw one of the dentists who was working with a patient so I had to find a post it note and leave the receptionist a note telling her to charge my credit card for my cleaning and e-mail me a copy of my receipt which I'm still waiting for. Have no idea where everyone went!
Hi Lainy, please accept our apologies for not properly checking you out Fridays appointment. We are glad you enjoyed your cleaning with our hygienist Marina and we will hope to see you six months from now for your next cleaning and I will be sure to give you a better office experience.
Customer since 2002
High quality, high service office. I love going to this office and am never let down.
I was very thrilled with several things about the salon. The interior was beautiful and I was so grateful I was squeezed into an appointment on a busy Saturday. Everyone in the salon was lovely and sweet.
Unfortunately, I wasn't happy with the final service. My hair was cut much shorter than I had requested and in terms of color, I had asked for highlights ("a noticeable, brighter difference") and my hair color looks the EXACT same as it did before the appointment and doesn't look lighter at all. I was also taken aback by the prices ($75 for haircut with stylist and was charged $140 for a full highlight for a total of $215). My final highlights DEFINITELY look more like a partial highlight (if that) as there is no noticeable change from before/after the appointment. Very disappointing here, as I had mentioned several times before we got started that I really wanted a brighter, more noticeable difference for my hair. At this cost and with the final product not being what I expected (with the cut OR color), I was overall disappointed with my experience as a whole.
I tore my achilles on a Thursday evening and came across The Stone Clinic over the weekend while doing research and speaking with friends. That Monday morning I called when they opened and Hailey was able to get me in between appointments for MRI and consultation with Dr. Stone. Right from the moment I arrived to five hours later when I left the offices, I was absolutely amazed at the urgency, care, and goal-based approach of Dr. Stone's entire team. They were even able to get me scheduled for surgery the following day.
If you have a positive attitude and want to take an aggressive approach to recovery to return to full health (or better), there is no better place to go than The Stone Clinic. It is by far the best experience I've had to date with doctors or surgeries, and I'm actually looking forward to the next six months of physical therapy because I feel like I have a team on my side every step of the way.