100.0% would refer friends and family to us

5 stars Verified customer

I began using Dr. Brien Douglas as my general dentist in 2016 when my former dentist that I had used for many years (nearly 20 years to be exact) retired. So, I began calling local dentists from the phone book in the Hot Springs area, where I live. Dr. Douglas was one of the first dental offices that I had called, and I received an immediate appointment. My appointment went fine. I could tell that the dental hygienist was experienced and thorough in cleaning my teeth, from scaling and polishing to flossing my teeth and administering a fluoride treatment. She has a plaque on the wall to prove her credentials as also does Dr. Douglas. I also appreciated that Dr. Douglas gave me an honest, professional opinion whenever he evaluated, or consulted with me, about my teeth. For example, it was initially thought that I would need a filling between my two front bottom teeth because my gums had somewhat eroded, but shortly later Dr. Douglas looked at it, and informed me that a filling would not be necessary after all. This was not a cavity by the way. He actually thought that a filling would do me worse than not even having one. This proves that Dr. Douglas cares for his patients and shows that he is not in his profession simply for the money.

5 stars Customer since 2016

Dr. Douglas and his staff are always punctual and professional. They engage with you in your dental healthcare, suggesting treatments and solutions available for any issues they find.

5 stars Customer since 2017

I love these guys. All of them. The lady at the front desk is always very welcoming. The hygienist & Dental Assistants both do a great job. Dr. Douglas is always professional and very good at what he does. I like how several times now he could’ve ltold me I needed something I really didn’t (how would I know) but he doesn’t do that. He’s always honest about what I do or don’t need and if I need it right away or if it can wait. The office has all the newest equipment and I like how the digital X-Rays are almost instantaneous. He also makes his crowns in house so you don’t have to wait weeks to get your new crown.

1 stars Customer since 2011

As always I was treated proffessionaly and pleasantly. I received a good cleaning helpful suggestions.

5 stars Customer since 2017

VERY good experience! I had a lot of work done on this day and experienced NO pain, not even the injection to deaden my gums! Dr Douglas and staff are amazing and very knowledgeable with the latest in equipment . No waiting or going back for a crown - they are made while you wait in just a matter or minutes! I highly recommend Dr. Brien Doiglas!!

5 stars Customer since 1980

IT WAS A GOOD EXPERIENCE! TAMMY ALWAYS DOES HER JOB WELL! I'M GLAD SHE FOUND A TOOTH THAT NEEDED A NEW CROWN, BEFORE, I BEGAN TO HAVE PAIN!

5 stars Customer since 2017

Thanks for getting me in so fast.

5 stars Customer since 2018

Had several months worth of wisdom tooth problems over the past 4-6 years. Went in and he automatically introduced himself on a first name basis with a firm, true, southern handshake. Right there at that time I knew I found my personal dental care provider. Got me in extremely prompt and was gentle and very thorough. And you guys know just how incredibly important that is when you’re in pain!

Prescribed antibiotics for the onset infection, mild pain killers for the discomfort and an anesthetic mouthwash. Was in there 15 minutes and he had my mouth feeling better noninvasively and I have a sense of pride knowing that I found a provider who was interested in providing a practice with a sense of dignity and friendship.

Update:: went to Dr Praetzel off of Higdon Ferry and McAuley behind Best Buy. They were 100% as well and I would recommend Brien Douglas again and again.

5 stars Customer since 2016

It's always a great experience!

5 stars Customer since 2016

Friendly staff, does great work, takes the time to explain the procedure, fast and efficient.

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We chose Advanced based on friend's recommendations and an individual quote and assessment by Anthony, our Service Advisor. We chose both Termite Protection and Pest Control quarterly. On the day of our application, Jon, Daniel, and Anthony came to trench around out house and apply the Termite killer. To my surprise, the owner even came to supervise the operation to ensure everything was done as expected. What a GREAT group of hard working and courteous guys!!! They even carried out some old lumber left in my crawl space that was termite "bait" and hauled it away for me!!! I can not say enough great things about this company and it's employees. Keep in mind that that they are not the CHEAPEST service, but you get what you PAY for!! Highly recommend!!!
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