Dr Bryan J Shanahan

Dental

5 stars 398 reviews

750 N Kendrick St
STE 100 Flagstaff, AZ 86001-3067

(928) 774-2500

http://www.flagstaffdental.com/

Mon - Thu: 7:00AM - 5:00PM

Fri: 7:00AM - 2:00PM

Sat - Sun: Closed

Now Accepting New Patients

97.4% would refer friends and family to us

2 stars Shannan R Featured review

Dr. Beyers removed my tooth and the procedure went extremely smooth but, I was given absolutely NO directions for what to do after the procedure. It was a large molar that was removed so I think it would have justified some sort of direction if not antibiotics. I called the office the following day to get some direction and found that everything I had done (i.e. mouthwash, drinking through a straw...) was wrong. Really not impressed.

9 years ago

Dr Bryan J Shanahan replied:

Thank you for your feedback regarding your recent dental procedure performed at our office.

I am pleased the procedure went well and was unremarkable regarding any potential complications.

We make every attempt to ensure our patients comfort and satisfaction with our services prior to, during and following all procedures. It is unfortunate we haven failed to provide you with the required post procedural care instructions as is customary for these procedures. Informing our patients of the risks, benefits, alternatives, and potential complications of any dental procedure is important prior to obtaining your informed consent for these procedures. It is our office policy to obtain your written consent, then to immediately follow this up with both oral and written delivery of post operative instructions. The required post procedural care instruction was not provided. Our sincere apologies for this oversight.

4 stars Anonymous Verified customer