96.8% would refer friends and family to us

5 stars Customer since 2015

Very efficient. The surgery was fast and they kept the parent informed throughout the procedure. Great post-op instuctions and Dr. Wiiliams came in to ask if we had any questions before we left ? Dr. Williams also called that evening to check on patient and see if any questions or complications. All around great experience.

5 stars Verified customer

Everything was great. The flexibility of scheduling was amazing. I was a new paient with a tooth causing pain. They made me an appointment for two days later. I filled out the paperwork and we seen immediately at the scheduled time. I needed a root canal and they set up an appointment with a specialist to do tha immediately only a few miles away and he was great. They also made time that same afternoon to do the temporary crown. Again, I seen at the scheduled time. I won't guarantee that nobody will ever have a wait, but my experience was excellent. What could have taken appointments on three different days was accomplished in only one day. Everybody was freindly and helpful. There was as little pain as you can expect at a dentist office and my tooth pain is now completely gone.

5 stars Customer since 2007

Always a great experience.

5 stars Customer since 2006

Always professional, gentle and efficient. Love you guys!

5 stars Customer since 2006

Always great. BEST dentist ever.

5 stars Customer since 2003

The staff are very friendly, fast in and out and eager to help resolve any issues I've had.

5 stars Customer since 2003

Going to the dentist gets easier and easier.

3 stars Customer since 2005

I needed a heads up on needing full xrays, just being done for prevention, they added time I did not have to the appt, starting me late added to the issue. The new focus on profit and not services has changed this practice.

Christy Caffey-Earle DDS (Smiles By Design) replied:

Mrs. Dirickson,

I'm very sorry that your last visit with us was not as expected. As with all xrays, they allow us to see areas of your teeth and roots that might have a problem. In addition, they allow us to see how your teeth are changing over time to aid in diagnosis of future problems. We are definitely interested in identifying problems and preventing issues that can cause you pain and/or loss of teeth.

In the future if you have time constraints that impacts the length of your appointment, by all means let us know so that we can do our best to accommodate you and help you meet your dental goals at the same time. We appreciate your feedback as it allows us to improve our communication. Thanks for being a patient.

5 stars Customer since 2010

Had a great experience. Very professional staff

5 stars Customer since 2004

Courteous, professional dental services.