97.4% would refer friends and family to us

5 stars Customer since 2010

Prompt and friendly service

3 stars Customer since 2015

My annual visit was AMAZING, as always. The staff was friendly, the service was efficient, and my entire family was taken care of. Heather was amazing and made me feel comfortable about picking out my new frames, which is a major plus!

The issue I had was when I arrived to pick up my glasses. I was taken back when my new glasses were given to me at the counter as you leave the waiting room without a mirror to see myself or someone competent to be sure they were adjusted correctly for my face and the new lenses did not have any issues. My concerns about the wavy vision I had with the new lenses were very quickly dismissed by the clerk who broadcast across the front desk, “ She’s seeing wavy y’all!” A woman came around the counter and checked the written old and new scripts and told me “They’re basically the same. It’s probably because the new lenses are bigger. You’ll get used to it.” I’ve worn glasses since I was 2 years old. This was the most unprofessional fitting I’ve had since 1976. If I wanted a “probable” guess at the correct fit and function of my eyewear I would buy grab bag glasses from Amazon and get the added benefit of 2 day delivery to my house.

I had also requested new lenses in my sunglasses and that was a whole new issue that left me frustrated. Apparently, if Heather is busy you’re sunk, as no one else can interpret a transaction history.

I am hopeful it was just an off day and things will be different when I return to get the new lenses for my sunglasses. I left really confused by my experience because that is just not how they have been on the past. My family has done business with Colletto Eyecare for several years and this is a first.

5 stars Customer since 2018

Great price and in my insurance network

5 stars Customer since 2009

Very friendly. Short waiting times. Quality exams by a great sraff.

Dr. Colletto Eyecare replied:

Thank you sir!

5 stars Customer since 2014

great

Dr. Colletto Eyecare replied:

Great!

4 stars Customer since 2017

Everyone was friendly and proficient, the eyeglass fitter Jerod was patient and very informative.

Dr. Colletto Eyecare replied:

Thanks! We'll let him know!

5 stars Customer since 2009

I love the good customer service! I live an hour away and I refuse to go to another optometrist!! The environment is comfortable and calming. Neat and clean areas....

Dr. Colletto Eyecare replied:

Thanks for your loyalty!

5 stars Customer since 2018

Dr Colletto were all knowledgeable, professional, courteous and friendly. It was a pleasure to deal with this establishment.

Dr. Colletto Eyecare replied:

Glad we met your expectations!

5 stars Customer since 2011

Very good fast service

Dr. Colletto Eyecare replied:

Awesome!

5 stars Customer since 2011

Quick easy visit. Staff very friendly and helpful

Dr. Colletto Eyecare replied:

Glad to hear!