Overall, the staff was professional, friendly, and helpful. My only complaint is that I did not need an annual exam, and I was very clear that I was coming in solely for a contacts fitting. They insisted on doing an exam even though I explained that I have an ophthalmologist whom I see every year for a full medical evaluation. My most recent exam was in December, and I offered to have his office send my record to them. This additional exam was unnecessary. They told me that this was part of the overall fitting; however, I was charged separately for both the exam and the fitting. No matter the cost, the exam was unnecessary, and I should not have been charged for it.
I would not hesitate to refer others to the practice but only with the caveat to ensure you are clear about your expectations and what you need from your visit.
We love Dr. Dunn! Such a personable guy and great with the kids! Always gets our prescriptions dead on the first time! My only complaint is that they have considerably gone up on pricing for several things such as frames, opti-map, and contact exams.