Amid COVID-19, I'm extremely impressed by the strategies and follow-up that Dr. Fong's office used to ensure the safety of the patients and practitioners.
Originally, I had planned to have an appointment in May, but due to COVID-19, I wasn't able to come in until October, mostly due to my own work schedule. Once I called back after being notified of new policies, I was quickly able to schedule an appointment with Kathy, to which they had various reminders and a pre-screening on the phone, so that I was aware of how the appointment would go. The office was very prepared, with mask requirements, limited time waiting in the office, face shields, and limiting use of equipment that would put out air particles.
Adam, the hygienist, was wonderful in explaining the cleaning, how it differs, and took care of any concerns I had with regards to my teeth. I was also able to see Dr. Fong, and felt well-taken care of in the office, and was in and out in under an hour. I highly recommend Dr. Fong's office and whole-heartedly appreciate their dedicated and caring team!