I needed immediate attention for a sore gum next to an implant. I was concerned the sore was a problem with the impact. The office worked me into their schedule within two hours. Lori, dental hygienist, and Dr. Ferguson were very professional and personable reassuring me that the sore was from some abrasion and not an infection. I thought the office was very inviting. If you are looking for a new dentist, i would encourage you to contact Dr. Fergusson's office.