Before my examination and that of my son, I made it clear that we had another source to purchase our glasses and that we would require an examination only. I asked Dr. Wong not to suggest in any way that my son should purchase glasses from your company. Dr. Wong ignored my request and made his standard sales talk to my son. I had a very good reason to make this request to Dr. Wong. I called Dr. Wong and discussed this incident. He seemed to believe that he had the perfect right to ignore my request and proceed with standard company policies to make a further sale. He did not make any attempt to make additional sales to me, but with my son, he did not take my request seriously. My son made a purchase that started at $300.00 to a final purchase of $150.00. Business is business which I thoroughly understand. My timely request was clear and Dr. Wong did not listen; which caused problems, unknown to Dr. Wong.
The Doctor and staff were all professional and efficient. My appointment was tended right on time, my new glasses arrived early and everyone involved made me feel welcome. Too many places out there "process" you. These folks made me feel at home. I would and do recommend them to anyone who needs these services. Tim Bauer
My experience at Dr. Goldstone was very good. The staff were very friendly and professional as well as the doctor who attended to me. The doctor was very thorough and he understands my concerns and had answers to my questions. I highly recommend to anyone.