97.6% would refer friends and family to us

5 stars Customer since 2021

I’ll start out by saying from the front desk to the girl taking X-rays they were very friendly and welcoming. The staff is professional yet warm and made me feel like they knew me for years. I am very impressed as a new patient and am excited about having all the work done that I need by a great dentist who was also very gentle, sweet and explained everything as she evaluated my mouth. I chose this dentist by her reviews and so happy I did! Thanks for making the experience great as the dentist office is not always a favorite to go to

5 stars Customer since 2010

She has been a wonderful doctor and also friend. Both me and my husband love her. She is very meticulous in both our care. Could not ask for a better doctor.

5 stars Customer since 2021

Dr. Joan Malcolm/Bright Smiles Family Dentistry is exceptional, highly skilled, and completely professional. She is proactive and beyond competent. I absolutely love that she carefully explains issues and has the means, will, and ability to address them. I went to another dentist's for a year. The other doctor never explained to me that there was an issue and that it could be addressed in 1 hr. Dr. Joan did this for me. My troubled tooth feels much stronger ! This change has changed the way I move through my day. I no longer need to chew super delicately. I am renewed!

Dr. Joan is brilliantly able to address your dental needs. I am blessed to have found her. It was hard to find such a professional, but well worth the effort.

5 stars Customer since 2019

After my last review I can say that my information was incorrect I'm sorry for this and hope this does not go against this company in anyway.

5 stars Verified customer

Friendly people and great service.

5 stars Customer since 2011

Dr Malcolm and her Staff are wonderful! Thanks for all the excellent care

5 stars Customer since 2013

Very quick and friendly as always

5 stars Customer since 2021

The office is very clean, the staff and Dr Joan Malcolm were great. It’s a warm and friendly place to visit. Treatment plan was explained to me in a way that I would understand.. I felt safe, did not feel rushed.

5 stars Customer since 2008

Fulfilling. I received the exam. I wanted and made a payment plan.

5 stars Customer since 2021

Dr. Joan was great and quick. The office was clean and Covid measures were on point. Thank you very much! Will be referring all family and friends.

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Long story short I paid twice for the same repair, then as if that wasn't bad enough the same leak reappeared, so I returned to Castors to give them a chance to redeem themselves. Mistake. My car sat there, and sat there, and just sat there some more with no communication/updates what so ever from Castors. Then without my permmission they sent my car to another shop since they couldn't correctly fix the problem. I asked where my car was and was told "you don't need to be going up there." Once I finally discovered who had my car I they quoted an additional $450 would be required to PROPERLY fix my car. We both assumed Castors would flip the bill for this amount since they didn't properly fix the problem, and as all good shops do they at least CLAIMED to guarantee their work. Not the case here. Castors gave me back only $177 of the original $500 or so I gave them to fix my car, plus I had to pay the new shop an additional $450 since they fixed the repair Castors couldn't fix even though I paid them to...twice. Never again. Avoid Castors. They claim to be honest and fair but actions speak louder than words. Lesson leearned here.
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