An interesting experience, and unlike other dentists I've been to. They don't seem to be all about the newest gadgets, and you don't get a free toothbrush on the way out, so if the amenities are important to you, this might not be the place for you. But Dr. Cohen really wants to get to know your mouth (and you) and wants to make sure you understand your dental care. He is accommodating to the needs of his clients, and even non-clients who need help. His staff is courteous and proactive, even on the phone. I'm not positive it's the experience for every single person looking for a dentist, but Dr. Cohen appears to be caring, knowledgeable, and a good communicator, who prizes customer service, and it's reflected in his demeanor and the actions of his staff.
I wish I could find a family doctor that was the same!